Warranty request Form

GENERAL WARRANTY POLICIES

As part of our commitment to quality, e-Trak's warranty covers parts for two (2) years and labor for one (1) year from the date of purchase. During the first thirty (30) days following the purchase, e-Trak covers the shipping of standard parts, the technician’s travel, and labor. After this period, these costs are the customer’s responsibility, and they must send the defective equipment or part to e-Trak or a retailer to avoid additional charges.

Brand recognition and the technical support we provide to our customers are key factors in our company’s success. We are committed to guiding you throughout your purchasing process, always putting you at the center of our priorities. Since 2008, we have been proud of the service we offer our customers and the quality of the technology we develop.

To learn more about our warranty details, please download the full document.